Return & Exchange
At AW Fashion, we are committed to providing a satisfying shopping experience. If for any reason you're not completely happy with your purchase, we offer a 15-day return and exchange policy. Please carefully read our terms and conditions below:
Refund Policy:
You may request a refund within 15 days from the date of purchase.
The product must be unused and in its original condition with all tags and packaging intact.
Refunds will be processed to the original method of payment.
Please note, courier charges for returning the product will be the responsibility of the customer.
Exchange Policy:
We offer exchanges within 15 days from the date of purchase.
The item to be exchanged must be unused and in original condition with all tags and packaging.
The customer will be responsible for courier charges both for the return and the exchange process.
Exchanges will be processed based on product availability in stock.
How to Request a Return or Exchange:
Contact our customer service team within 15 days of receiving your order to initiate a return or exchange.
Provide your order number, details of the product, and the reason for return or exchange.
Once your request is approved, you will receive instructions on how to send the product back to us.
Please ensure the item is securely packed to avoid damage during return shipping.
If you have any questions or need assistance with your return or exchange, our customer service team is here to help!
Thank you for shopping with AW Fashion!
Refund Policy:
You may request a refund within 15 days from the date of purchase.
The product must be unused and in its original condition with all tags and packaging intact.
Refunds will be processed to the original method of payment.
Please note, courier charges for returning the product will be the responsibility of the customer.
Exchange Policy:
We offer exchanges within 15 days from the date of purchase.
The item to be exchanged must be unused and in original condition with all tags and packaging.
The customer will be responsible for courier charges both for the return and the exchange process.
Exchanges will be processed based on product availability in stock.
How to Request a Return or Exchange:
Contact our customer service team within 15 days of receiving your order to initiate a return or exchange.
Provide your order number, details of the product, and the reason for return or exchange.
Once your request is approved, you will receive instructions on how to send the product back to us.
Please ensure the item is securely packed to avoid damage during return shipping.
If you have any questions or need assistance with your return or exchange, our customer service team is here to help!
Thank you for shopping with AW Fashion!